Service Terms

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Information You Need To Know Before Requesting A Greeter:

  • If you haven’t already read our Liability Disclaimer please do so now. You will need to agree to it when you fill in the “Request a Greeter” form.
  • We do not accept requests for Greeters via tourist agencies or visitors’ friends/relatives. All requests must be submitted directly from visitors with personal email addresses. We require direct contact with visitors.
  • We recommend visitors submit a request for a greeter at least 2 weeks prior to their requested greet date but not more than 1 month in advance. We require a minimum of 5 days prior to the requested greet date to process a request.
  • Your group of visitors can include up to 5 people maximum (including children), with at least 1 person over 18. Regretfully, we cannot accept groups of 5 or more people. Larger groups that split and submit separate requests are also not accepted.
  • Greeters are available 7 days a week. Visits start between 9 AM and 7 PM and last for approximately 2-3 hours.
  • Only one Greeter request can be made during your stay in Tel Aviv.
  • Walks with a Greeter are NOT scheduled for days when you arrive in or depart from Tel Aviv. 
  • All Greeters and visitors travel on foot or by public transportation. Your Greeter can not travel with you in private vehicles 
  • Your meeting point with a Greeter must be in Tel Aviv; therefore, you must be staying in the city. Greeters will meet you either at your hotel or at your place of accommodation in the city, or at a location in the city agreed upon in advance.
  • If you have special needs or interests, a language preference or neighborhoods that you would like to visit, please tell us when you fill in the request form. It will help us match you with a Greeter. However, we cannot guarantee a walk in your preferred area and your Greeter may suggest a different location in the city. In fact, we recommend you leave the choice of places to walk and visit up to your Greeter.
  • Greeters will not take you to museums, or any other venues that require payment. You may ask them to recommend these.
  • Walks are subject to the availability of a Greeter. Submitting the greeter request form does not guarantee the availability of a Greeter.
  • We suggest that your walk takes place within the first 2 or 3 days of your arrival in Tel Aviv. Your Greeter will help you become familiar with the city, its attractions and public transportation.
  • Greeters are friendly and enthusiastic volunteers. They ARE NOT professional or licensed tour guides.
  • Greeters do not accept payment for the walk. We also have a strict NO TIPPING policy. You may show your appreciation by donating to help us sustain our service.
  • If and when you are matched with a Greeter, we will email you the information about your Greeter and walk date. You will be asked to confirm your scheduled greet date and time. Once you confirm this, your Greeter will contact you to finalize the time and a place to meet.
  • If you do not hear from us a few days before your arrival, regretfully this means a Greeter was not available for your requested date.